I've met some fantastic people since I established tom tom audio and many clients have become firm friends. Some of them have even been so generous as to share their experiences in the public domain. These are a few comments that have been published on the Naim Audio forum.
Been a while since I posted here, but I need to sing the praises of James at Tom Tom.
I found myself in sudden need of an amp for a week or so, and called James to see what he had in stock.
To cut a long story short, he has given me a Nait that is virtually fresh out of the box, at no charge, to tide me over.
I am not a previous customer, so feel even more that this level of service deserves to be praised. A very friendly and helpful man, he even came out to meet me at the train station to hand it over.
If you are looking for a dealer, then I would recommend him totally.
Thanks James, and I hope this thread might bring a few new customers who you actually make some money from...
...and a little update - I returned the amp to James today, and without even checking it, he refused to take any kind of 'reward' for the loan. A very nice guy, and one I hope to be able to do proper business with in the future.
Cheers James
Steve, Spain
I'm another one with nothing but praise for James. I'd read many good things about James on here and turned to him for some impartial advice. He pointed me in the right direction, and I had never bought anything from him. I hope to put that right soon as a thank you to him.
Top bloke. Regards, Steve O. Wales Always glad to see another endorsement for James and his excellent service. Well deserved. Mark Hill, Sudbury |
"well recommended and provides good customer service and back up also"
T O'Brien, Gwynedd
"a thumbs up here too…good service and a very pleasant guy"
H Sanders, Crawley
"a great guy to do business with"
J Reefe, Hertfordshire
"may I add my vote of confidence for James at Tom Tom Audio"
D Wisdom, Bushey
"particularly liked the way James didn't laugh at my novice questions"
N Myers, Newcastle
"I asked James to rent me a CD player whilst mine was at Salisbury…said he wouldn't…instead he lent me one free of charge…for weeks…and brought it over to where I work.
J Howarth, Luton
"I'll echo the positive comments, bought an Armageddon from James and had good service. He'll be seeing more of my money.
R Conroy, Hitchin